ShipEgy

How ShipEgy Works

From your free Egyptian address to a package on your doorstep — here is the full journey.

Start to finish

The full journey, step by step

Nine stages between checkout and your doorstep — you stay in control at every one.

  1. Create your free Egyptian address

    01

    Sign up and get a personal address and Suite Code at our Cairo warehouse in minutes, at no cost and with no commitment.

  2. Shop any Egyptian store

    02

    Check out on Jumia, noon, Amazon.eg or smaller local retailers using your ShipEgy address — or send us a link and let Buy For Me buy it for you.

  3. We receive, inspect and photograph

    03

    Every package is logged, weighed, measured and photographed the day it arrives, before you decide anything.

  4. Consolidate or repack — if you want to

    04

    Combine multiple packages into one shipment, or have bulky retail packaging stripped down to save on weight. Both are entirely optional.

  5. Compare shipping quotes

    05

    See estimated DHL and FedEx pricing side by side, with a recommended best-value option, before you commit to anything.

  6. Pay securely

    06

    Pay by card, PayPal or wallet balance through PCI-compliant processors — we never store your full card details.

  7. We hand off to the carrier

    07

    Your shipment is labeled, documented for customs, and collected by DHL or FedEx directly from our warehouse.

  8. Track every step

    08

    Follow your shipment from Cairo to your door with live carrier tracking inside your dashboard.

  9. Delivered

    09

    Your package arrives at your door — and your free storage window resets, ready for the next one.

What you never pay for

Included with ShipEgy

Included

Part of every account and every package, all the time — no fee, no fine print.

Your Egypt address

A personal warehouse address and unique Suite Code at our Cairo facility, ready the moment you sign up.

Free account & membership

No signup fee and no monthly charge — you only ever pay for the services you actually use.

Package receiving

Every package delivered to your Suite is received, logged, weighed and measured at no charge.

Standard arrival photos

The exterior of every package is photographed on arrival, before you decide anything.

Basic inspection

Visible damage or discrepancies are flagged automatically as part of every package's standard arrival check.

Fragile & special handling

Reinforced boxing and cushioning are applied automatically whenever our team identifies fragile contents — no extra charge.

30 days of free storage

Every package includes a 30-day free storage window in your mailbox, starting the day it arrives.

Shipping calculator

Compare live DHL and FedEx quotes side by side before you commit to shipping anything.

Real-time tracking

Follow every shipment from our Cairo warehouse to your door inside your dashboard.

Customer support

Reach our team any time you have a question about a package, order or shipment.

Only when you need them

Optional services

Optional paid service

Add these per package or per order — never bundled into a price you did not ask for.

Extra inspection & photos

An on-demand deep check with close-up photos and content verification, beyond the standard arrival check — $2.00 per request.

Consolidation

Combine two or more packages from your mailbox into a single outbound shipment to save on carrier weight charges — $4.00 per merge.

Repacking

Remove bulky retail packaging and repack items into a smaller, sturdier box to reduce volumetric weight — $5.00 per package.

Extended storage

After your free 30 days, storage continues at $0.50 per package per day until you ship it or it is released.

Shipping insurance

Optional coverage for loss or damage in transit, typically around 3% of your shipment's value — shown alongside every shipping quote.

Returns to the seller

We repackage and ship an item back to the original Egyptian seller on your behalf; return shipping and any applicable fees are charged separately from your original shipment.

Buy For Me

Our team purchases items on your behalf when a store does not accept international cards or does not ship at all — 10% service fee (minimum $5 per order).

Common questions

Getting started — common questions

No. Creating an account and receiving your Egyptian address and Suite Code is completely free, with no commitment. You only pay when you use a paid service, like shipping.

Your address and Suite Code are generated the moment you finish creating your account — you can use them at checkout right away.

That is exactly what Buy For Me is for. Send us the product link and details, and our team completes the purchase on your behalf, then delivers it straight to your mailbox.

Yes. Every package is photographed and measured on arrival, and the details appear in your dashboard before you choose a shipping option.

It sits safely in your mailbox for your free storage period. See our Storage Policy for the exact timeline and what happens after it expires.

Ready to get your free address?

Join ShipEgy and get a personal Cairo address in minutes — shopping from Egyptian stores has never been easier.

Create your free account