How ShipEgy Works
From your free Egyptian address to a package on your doorstep — here is the full journey.
Start to finish
The full journey, step by step
Nine stages between checkout and your doorstep — you stay in control at every one.
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Create your free Egyptian address
01
Sign up and get a personal address and Suite Code at our Cairo warehouse in minutes, at no cost and with no commitment.
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Shop any Egyptian store
02
Check out on Jumia, noon, Amazon.eg or smaller local retailers using your ShipEgy address — or send us a link and let Buy For Me buy it for you.
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We receive, inspect and photograph
03
Every package is logged, weighed, measured and photographed the day it arrives, before you decide anything.
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Consolidate or repack — if you want to
04
Combine multiple packages into one shipment, or have bulky retail packaging stripped down to save on weight. Both are entirely optional.
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Compare shipping quotes
05
See estimated DHL and FedEx pricing side by side, with a recommended best-value option, before you commit to anything.
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Pay securely
06
Pay by card, PayPal or wallet balance through PCI-compliant processors — we never store your full card details.
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We hand off to the carrier
07
Your shipment is labeled, documented for customs, and collected by DHL or FedEx directly from our warehouse.
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Track every step
08
Follow your shipment from Cairo to your door with live carrier tracking inside your dashboard.
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Delivered
09
Your package arrives at your door — and your free storage window resets, ready for the next one.
What you never pay for
Included with ShipEgy
IncludedPart of every account and every package, all the time — no fee, no fine print.
Your Egypt address
A personal warehouse address and unique Suite Code at our Cairo facility, ready the moment you sign up.
Free account & membership
No signup fee and no monthly charge — you only ever pay for the services you actually use.
Package receiving
Every package delivered to your Suite is received, logged, weighed and measured at no charge.
Standard arrival photos
The exterior of every package is photographed on arrival, before you decide anything.
Basic inspection
Visible damage or discrepancies are flagged automatically as part of every package's standard arrival check.
Fragile & special handling
Reinforced boxing and cushioning are applied automatically whenever our team identifies fragile contents — no extra charge.
30 days of free storage
Every package includes a 30-day free storage window in your mailbox, starting the day it arrives.
Shipping calculator
Compare live DHL and FedEx quotes side by side before you commit to shipping anything.
Real-time tracking
Follow every shipment from our Cairo warehouse to your door inside your dashboard.
Customer support
Reach our team any time you have a question about a package, order or shipment.
Only when you need them
Optional services
Optional paid serviceAdd these per package or per order — never bundled into a price you did not ask for.
Extra inspection & photos
An on-demand deep check with close-up photos and content verification, beyond the standard arrival check — $2.00 per request.
Consolidation
Combine two or more packages from your mailbox into a single outbound shipment to save on carrier weight charges — $4.00 per merge.
Repacking
Remove bulky retail packaging and repack items into a smaller, sturdier box to reduce volumetric weight — $5.00 per package.
Extended storage
After your free 30 days, storage continues at $0.50 per package per day until you ship it or it is released.
Shipping insurance
Optional coverage for loss or damage in transit, typically around 3% of your shipment's value — shown alongside every shipping quote.
Returns to the seller
We repackage and ship an item back to the original Egyptian seller on your behalf; return shipping and any applicable fees are charged separately from your original shipment.
Buy For Me
Our team purchases items on your behalf when a store does not accept international cards or does not ship at all — 10% service fee (minimum $5 per order).
Explore related services
Explore every service
Common questions
Getting started — common questions
Ready to get your free address?
Join ShipEgy and get a personal Cairo address in minutes — shopping from Egyptian stores has never been easier.
Create your free account